Customer Care

Contact

Get in Touch.

Every enquiry is read and answered personally by our care team. Whether you need help choosing a texture, matching bundles, or tracking an order, we are here.

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Customer Care Hours

Monday to Friday, 9:00 – 17:00 GMT

Saturday, 10:00 – 14:00 GMT

Sunday and UK bank holidays, closed

All enquiries are answered within 24 to 48 working hours. Messages received over a weekend or bank holiday are answered on the next working day.